Identify different states of a user for account management app

We need to divide up the hold state for users into individual reasons an account can be on hold and define them as their own states.

added Backlog label

changed the description

added #411 as child task

marked this issue as related to #393

changed milestone to %Incorporating new states for user accounts on cheaha

added Sprint 23-12 label and removed Backlog label

assigned to @ravi89

added Sprint 23-13 label and removed Sprint 23-12 label

added Backlog label and removed Sprint 23-13 label

marked this issue as related to rabbitmq_agents#155

unassigned @ravi89