1. Added account_hold_message for hold.html

2. Send this variable to hold.html from app/__init.py

app/__init__.py

@@ -51,7 +51,7 @@ def create_app(config_name):
             return render_template('account/unauthorized.html', unauthorized_msg=messages.unauthorized_message)
 
         if rc_util.check_state(session['user'].get('username')) == "hold":
-            return render_template('account/hold.html', unauthorized_msg=messages.unauthorized_message)
+            return render_template('account/hold.html', account_hold_msg=messages.account_hold_message)
 
         elif rc_util.check_state(session['user'].get('username')) == "certification":
               return render_template('account/certify.html', room_id=session['uid'],

app/templates/account/hold.html

@@ -53,7 +53,7 @@
   <div class="col-md-10 col-sm-10 my-col">
     <div id="form-wrapper">
     <h2> Account on Hold </h2>
-    <p style="font-size:110%;"> {{ unauthorized_msg |safe }}</p>
+    <p style="font-size:110%;"> {{ account_hold_msg |safe }}</p>
     </div>
   </div>
 </div>  

messages.py

 welcome_message = "The information below will be used to create your account. Please fill in the reason for requesting your account as this helps us understand our user base.<br>Contact <a href='mailto:support@listserv.uab.edu'>Research Computing</a> if you have any questions."
 cancel_message = "Close current tab to end session.<br>Contact <a href="'mailto:support@listserv.uab.edu'">Research Computing</a> if you have any questions."
 error_message = "An error occurred while creating your account. Research Computing team has been notified and is working on fixing it.<br>Contact <a href='mailto:support@listserv.uab.edu'>Research Computing</a> if you have any questions."
-unauthorized_message = "Your UAB Research Computing account is currently on hold.<br>Accounts are put on hold if there are changes with UAB affiliation or if there is an issue on one of the platforms.<br>Please reach out to <a href="'mailto:support@listserv.uab.edu'">Research Computing</a> or attend the weekly office hours and we'll work with you to clear your account."
+unauthorized_message = "Your UAB Research Computing account is currently on hold.<br>Accounts are put on hold if there are changes with your UAB affiliation or if there is an issue on one of the platforms.<br>Please contact <a href="'mailto:support@listserv.uab.edu'">Research Computing</a> or attend the weekly office hours to resolve any issues."
+account_hold_message = "Your UAB Research Computing account is currently on hold.<br>Please contact <a href="'mailto:support@listserv.uab.edu'">Research Computing</a> or attend the weekly office hours to resolve any issues."
 pre_certification_message = "Welcome back to the UAB Research Computing services page.<br>Annual account certification is required for continued access to Research Computing services. <br> To continue with the self certification process click on continue below"
 certification_message = "Welcome back to the UAB Research Computing services page.<br>The usage of this resource is governed by UAB IT's <a href=' https://secure2.compliancebridge.com/uab/public/index.php?fuseaction=print.preview&docID=786' target='_blank'>Acceptable Use Policy </a> and <a href='https://www.uab.edu/it/home/policies/data-classification/classification-overview' target='_blank'>Data Classification Policy</a><br>To read and understand all UAB IT policies click <a href=' https://www.uab.edu/it/home/policies' target='_blank'>here</a><br>Verify your information in the form below and hit the Certify Account button when you are done."
 good_standing_message= "Your account is in good standing. Click <a href=https://rc.uab.edu>here</a> to proceed to dashboard"